Questions,
answered
The basics
See every featureWhat is Kairo Post?
Kairo Post is a publishing workspace for X. Its AI Agent writes posts, threads and replies in your voice and makes designs in your brand kit. Articles Studio writes long form X Articles, Campaigns plans whole weeks, and the Inbox brings mentions and DMs together. Nothing goes out without the approval rules you set.
Who is Kairo Post for?
Creators who post on X every day, founders who want a steady presence without spending hours on it, and teams and agencies that run several X accounts and need approvals, roles and client review.
Which platforms does Kairo Post support?
X only. Everything in Kairo Post is built around how X works: its character counting, threads, media rules, posting limits and API pricing.
Is Kairo Post allowed by X?
Yes. It uses the official X API, and every account owner signs in on x.com to grant access. We don't automate likes, follows or reply rings, and anything that needs X's approval stays switched off until X grants it.
Will it post without my approval?
Not unless you say so. Nothing is published until someone on your team clicks Post now or Schedule. You can require an admin's OK for editors' posts, and clients can approve through a private link. In Campaigns every post waits for review unless an owner or admin chooses Automatically, inside a credit cap.
Do I need to be technical to use it?
No. You connect an X account by signing in on x.com, tell Kairo Post what the account is about and how it sounds, and approve drafts from a queue. The MCP server is there for people who want to work from an AI assistant, but nobody has to touch it.
How long does it take to get started?
A few minutes. Create a workspace, connect an X account through X's own sign in page, describe the account's topics and voice, and your first drafts can be ready to review the same day.
What makes Kairo Post different from other schedulers?
Most schedulers only publish what you already wrote. Kairo Post also writes in your voice with an AI agent, makes the images and designs, plans whole campaigns with a credit forecast and answers mentions and DMs with you. Nothing goes out without the approval rules you set.
Plans, pricing and the trial
Compare plansHow much does Kairo Post cost?
There are 4 plans: Starter, Growth, Pro and Agency. They range from $19 to $329 a month, and each one includes a monthly allowance of credits, a number of X accounts, team seats and storage. The pricing page shows everything each plan includes.
What does each plan include?
Starter: $19 a month, 1,200 credits a month, 1 X account, 1 seat and 1 autopilot. Growth: $59 a month, 4,000 credits a month, 3 X accounts, 2 seats and 5 autopilots. Pro: $129 a month, 10,000 credits a month, 10 X accounts, 5 seats and 20 autopilots. Agency: $329 a month, 27,000 credits a month, 30 X accounts, 15 seats and 100 autopilots.
Is there a discount for paying yearly?
Yes. Every plan can be paid yearly, which costs the same as 10 months, so you get 2 months free.
Is there a free trial?
There is a paid trial instead of a free one: $1 for 7 days with 150 credits, so you can publish for real. We email you 3 days before the plan starts, and you can cancel in one click until then.
Why does the trial cost money?
Publishing to X, AI writing and images cost us real money on every action, so a small trial fee keeps the trial open to genuine users and lets it include real credits instead of a demo.
What happens when the trial ends?
The plan you picked starts automatically and is charged at its normal price, unless you cancel before the 7 days are up. We send a reminder 3 days before it starts.
Can I take the trial more than once?
No. There is one trial per person, workspace and X account.
Is there a free plan?
No. Every plan is paid, because every published post and AI request has a real cost. The 16 free tools on this site need no account, and the trial lets you use the full product for a small fee.
Can I change plans later?
Yes. Upgrade or downgrade from the billing page in the app. Your limits follow the new plan and your content stays where it is. How the price change is applied is shown before you confirm.
How do I cancel?
In one click from the billing page in the app, or by emailing support@kairopost.com. Cancelling stops the next renewal, and your plan stays active until the end of the period you already paid for.
Can I get a refund?
If you are unhappy with a subscription payment, contact us within 14 days of the charge and we will review it in good faith, taking into account how much of the period and its credits you used. Trial fees and credit packs are not refundable, except where the law requires it.
Which currency are prices in?
US dollars, unless checkout says otherwise. Taxes are added where the law requires them.
Do prices ever change?
Prices and credit rates can change, but you get at least 30 days' notice before a price increase applies to your subscription, and it only takes effect at your next renewal, so you can cancel first. A price you already accepted for an action is always honoured.
Who handles payment?
Our payment provider hosts checkout and subscriptions, and acts as merchant of record where checkout says so. Kairo Post never sees your full card number, and credits are only added after the payment provider confirms the payment.
What is a credit?
Credits pay for work that costs us money to run, like publishing to X, AI writing, images and web research. Actions on X show their credit price before they run. AI is charged at what it really used, and every result shows what it cost. Drafting by hand, scheduling, approvals and team features use no credits.
How many credits does a post cost?
Publishing a post, a reply or one post of a thread costs 3 credits. A post that contains a link costs 40 credits, because X charges more to publish posts with links.
How much does an AI draft cost?
A typical draft costs 1 to 14 credits, depending on the model you choose, from Economy to Frontier. You pay for what the AI really uses: a short draft costs less and a long thread costs more, and each result shows what it cost.
How much does an image cost?
A design made in your brand kit is charged at what the AI really used to lay it out, shown when it is done. An information card costs 0.2 credits. Uploading your own images is free.
Why do posts with links cost more?
X charges more to publish a post that contains a link, so link posts have a higher rate. The composer shows the price before you schedule one.
What does it mean that credits are held?
When paid work starts, its price is set aside from your wallet. If the work succeeds the hold is charged; if it fails or you cancel it, the hold is released and you pay nothing.
What happens when I run out of credits?
Paid work waits instead of failing, and nothing starts without enough credits, so you are never billed by surprise. You get a low balance alert first, and automatic top ups can prevent it entirely.
Can I buy more credits?
Yes. Credit packs range from 500 credits for $7 to 10,000 credits for $99. Buy one whenever you like, or turn on automatic top ups with a monthly limit you choose.
Do monthly credits roll over?
Plan credits refresh each billing period and don't carry over. Credit packs are used after plan credits and last 12 months.
Is there one wallet for my whole team?
Yes. A workspace has one shared wallet, and owners and admins can set budgets so no single account or automation can spend more than you allow.
Can I get money back for unused credits?
Credits have no cash value and credit packs are not refundable, except where the law says otherwise. See the Terms of Service.
X accounts and safety
Accounts and teamsHow do I connect an X account?
Click connect, sign in on x.com and approve Kairo Post. X uses OAuth 2.0 with PKCE, so your password is typed on X's own page and never reaches us.
Does Kairo Post ever see my X password?
Never. Account owners approve access on x.com, and Kairo Post only receives an access token. Tokens are encrypted, refreshed automatically and never shown in the app or sent to the browser.
How many X accounts can I connect?
It depends on your plan: Starter includes 1, Growth includes 3, Pro includes 10, Agency includes 30.
Can my posts get my account suspended?
Kairo Post is built to stay inside X's rules: it uses the official API, respects X's posting limits, never automates likes, follows or reposts, and checks campaign posts for near duplicates. You stay responsible for what you publish, so review drafts before they go out.
How many posts can an account publish a day?
Each connected account can publish 10 posts in any rolling 24 hours, and you can set a lower daily limit per account.
What happens if X disconnects my account?
Kairo Post checks the health of every connection. If X revokes access, you are told straight away and can reconnect without losing any drafts, schedules or history.
Can I disconnect an account?
Yes, whenever you like, from Kairo Post or from your X settings. Its access token is deleted when you disconnect, and reconnecting later keeps your content.
Does Kairo Post follow, like or repost for me?
No. Kairo Post does not automate likes, follows or reposts, and it never runs engagement groups or reply rings. It helps you publish and hold real conversations.
AI Agent, voice and images
AI AgentWhich AI models does it use?
Leading models from Anthropic, OpenAI, Google and others, for writing and for designs. Every plan can use every model, and you pick one per message or per task. AI is included with every plan, so there are no AI keys to manage.
What is the AI Agent?
A chat with a canvas. Ask in plain words, or pick Post, Thread, Reply or Design, and the result appears on the canvas, where you can edit it, design an image for it, post it or schedule it after you confirm.
Will my posts sound like AI?
Each account has its own Brand brain: voice, audience, examples you approved, documents and a list of phrases to avoid. Drafts follow all of it, and you can edit every draft.
Can I edit drafts?
Always. Drafts are yours to edit, and every edit is kept in the revision history.
Is my content used to train AI models?
No. We do not use your content to train AI models. Material is only sent to an AI provider when you ask for a draft, a design or another AI action.
Who owns what Kairo Post writes?
You do. You keep all rights to your content, and as between you and us you own the output generated for you, to the extent the law allows.
Can Kairo Post make images?
Yes. The AI Agent makes designs in your brand kit, laid out from your colours, fonts and logo, with every version kept, and Kairo Post renders information cards from your facts. You can also upload your own media to the Library.
Does every image get alt text?
Kairo Post can draft alt text for an image with AI, and you can edit it before the post is published.
Can it write long X Articles?
Yes. Articles Studio writes long form X Articles from your notes, files and links, with an editor, an originality check and publishing or scheduling on X. X Articles need X Premium on the account.
Publishing and scheduling
SchedulingCan I schedule threads?
Yes. Write a thread in the composer, or ask the Agent for one, see how many characters each post uses, and schedule it like a single post.
What if a thread fails halfway?
The posts already published stay published, and the thread resumes from the next post instead of starting over and duplicating the beginning.
Can a post go out twice?
No. If X doesn't confirm a post, Kairo Post checks whether it was created before doing anything else, and asks you when the result is unclear.
How are characters counted?
The same way X counts them: most Latin characters count as one, emoji and many other scripts count as two, and every link counts as 23 characters however long it is.
Which time zone are posts scheduled in?
Each workspace and account has its own time zone, and schedules follow it, including daylight saving changes.
Can I block certain days or hours?
Yes. Add blackout dates and quiet hours per account, and scheduled posts move to the next open slot.
What happens if Kairo Post is down at posting time?
Nothing is lost. When it's back, each account follows its missed slot rule: skip the post, or publish it once within a window you choose.
Does Kairo Post show the best time to post?
Yes. Analytics shows each account's best hours from the engagement of its own posts, in your time zone. The free best time to post tool shows the idea without an account.
Campaigns, Autopilot and research
Autopilot & CampaignsWhat are Campaigns?
The place to plan posting ahead. There are three types: Autopilot posts every day with no end date, a Content sprint plans 7 to 31 days in one go, and a Product launch builds up to a moment with a brief, launch moments and pause points.
Where did Autopilot go?
Autopilot is one of the three campaign types. The older automation rules were retired into it.
Can a campaign publish without me?
Only if an owner or admin chooses Automatically, and even then threads and research posts wait for review. With I review each, every post waits for a person to approve it.
How do I know what a campaign will cost?
Every planned post is on a calendar with a credit forecast. You approve the plan and a credit cap before anything is written, and the campaign pauses before it would go over the cap.
Does a paused campaign spend credits?
No. Pausing stops new work from starting, and nothing is charged for work that doesn't happen.
Which news sources can I add?
RSS and Atom feeds, or a single article, in Brand brain. Admins choose which websites research may read, and fresh stories come together in a digest. For Feed campaigns there is also a free Feed Library with thousands of checked news sites, blogs and podcasts, and you can add any RSS feed, YouTube channel, GitHub releases page or Substack.
Does research cost credits?
Web searches cost 0.2 credit each, and the price is shown before a search runs.
Can several accounts launch the same thing?
Yes. In a Product launch each account gets its own angle on the same brief, near duplicates are flagged, and nothing is released until every release condition is met.
Inbox, DMs, Copilot and analytics
CopilotDoes Kairo Post reply automatically?
No. The AI drafts replies to mentions and DMs, and a person sends them. DM Concierge drafts are never sent automatically.
What is Kairo Post Copilot?
A Chrome extension, included in every plan. On x.com you click the Kairo button under a post, pick an angle, and Copilot drafts a reply in your Brand brain voice. Reply on X opens X's own reply window, and you press send yourself. It works in Chrome, Edge, Brave and Arc on desktop.
Does Copilot like, follow or post for me?
No. Copilot never posts, replies, likes, reposts or follows by itself, and never clicks or scrolls on X. It drafts, and every action on X is your own click.
What does Copilot cost?
Nothing extra: it is included in every plan. AI drafts use credits at what the AI really used, like all AI writing in Kairo Post. Reading the post, Scroll Radar and opening X's reply window are free.
What is DM Concierge?
Your X Chat DMs inside the Inbox. You unlock them on your device with your X Chat PIN, which is never sent to Kairo Post. The AI drafts replies only from the reply guide you write, and a monthly credit cap stops it before it goes over.
Why do mention refreshes cost credits?
X charges for reading posts, including mentions, so each mention read costs 1 credit. Kairo Post shows the price before each refresh and lets you choose how often mentions are checked.
Can several people work in the inbox?
Yes. Assign conversations, leave internal notes and see who replied to what.
Where do the analytics numbers come from?
Post and account metrics are read from the official X API. Link clicks come from tracked links you create in Kairo Post.
Does reading analytics cost credits?
Yes, because X charges for reading post metrics (1 credit per post). You choose how often metrics refresh, and each refresh shows its price first.
Can I schedule reports?
Yes. A daily or weekly report is saved as a private file in Exports. Nothing is emailed or shared unless you do it.
What is Rewards?
An estimate of how close an account is to X's creator payout requirements: verified views in the window, verified followers and the views a day you still need. It is never money and not a promise of any payout.
Teams and agencies
Accounts and teamsCan my team use Kairo Post?
Yes. Invite teammates as owners, admins, editors or viewers, limit people to specific accounts, and require an admin's OK before an editor's post is published.
How many team seats do I get?
It depends on your plan: Starter includes 1 seat, Growth includes 2 seats, Pro includes 5 seats, Agency includes 15 seats.
Do teammates need my X password?
Never. Each X account is connected once by its owner through X's own sign in page, and teammates get access inside Kairo Post.
Can I limit someone to one account?
Yes. Editors and viewers only reach the accounts you give them, and you choose edit or view access for each.
Can clients review posts without an account?
Yes. Send a private approval link and clients can review and approve posts without creating an account.
Is Kairo Post good for agencies?
Yes. On the Agency plan each client gets its own workspace, billed to your plan and credits with an optional monthly cap. Clients approve posts through private links, and staff only reach the accounts they manage.
Is there an audit log?
Yes. Changes to access, billing and publishing are recorded with who did what and when, and audit records can't be edited from the product.
MCP and AI assistants
The MCP serverWhat is the Kairo Post MCP server?
MCP is an open standard that lets AI assistants use other apps. The Kairo Post MCP server at https://mcp.kairopost.com/mcp lets Claude, ChatGPT and other assistants that support MCP connectors work in your workspace, with the role and permissions you give them.
Can an AI assistant post to X without me?
No. It can prepare posts, schedules and replies, but anything that goes out or costs credits waits for you to approve it in Kairo Post.
How do I disconnect an AI assistant?
Open AI connections in your Kairo Post settings and disconnect. It stops straight away.
Free tools
All free toolsAre the tools really free?
Yes. All 16 tools are free, with no sign up, no trial and no limit on how often you use them.
Is what I type into the tools stored anywhere?
No. Every tool runs entirely on your device. Your text, images and numbers are never uploaded, and the tools make no calls to AI services or to X.
Do the tools need an X account?
No. None of them connect to X. They follow X's published rules, such as how characters are counted and which image sizes to use, so you can check your work before you post.
Can I suggest a tool?
Yes. Write to support@kairopost.com with what you need and why. We build the ones that many people ask for.
Privacy, security and your data
How does Kairo Post keep my account secure?
Passwords are stored only as a salted hash, repeated failed sign ins are slowed down and locked out, authenticator codes protect owners and admins, and you can see and end every session.
Is my data separated from other customers?
Yes. Every record belongs to a workspace and every request is checked against it on the server. Automated tests prove one workspace can't read or change another's data.
Do you sell my data?
No. We do not sell personal data, we do not share it for cross context behavioural advertising, and we do not use your content to train AI models.
Can I export my content?
Yes. You can export your content at any time from the app's settings.
How do I delete my account?
Close your account from the app's settings, or email support@kairopost.com. Your account data is deleted, apart from records the law requires us to keep, such as invoices.
Where is my data stored?
Our providers may process data in the United States and other countries. Transfers from the UK, the EEA and Switzerland are covered by adequacy decisions or standard contractual clauses, as the Privacy Policy explains.
How do I report a security issue?
Email support@kairopost.com with "Security report" in the subject, the details and the steps to reproduce it. Please give us reasonable time to fix it before disclosing, and don't access data that isn't yours.
Support and company
Contact usHow do I contact support?
Email support@kairopost.com. Support, billing, sales, privacy, security and press all go to the same inbox, and a person on the team answers.
Who makes Kairo Post?
Kairo Post was founded by Sami Kerr, who also writes the guides and builds the free tools on this site. The about page explains why it exists and the principles behind it.
Where can I learn to grow on X?
The Kairo Post blog publishes researched, sourced guides on growing, writing and publishing on X, and the free tools help you check posts before they go out.
No answer matches that yet. Write to support@kairopost.com and a person on the team will reply.
Still have a question?
A person on the team reads every message.
Post at the right moment.
Starting today.
Connect an account, describe your voice and let Kairo Post do the legwork.